Skilarรฉttur | Return policy
(English below)
Skilย
Ef รณรกnรฆgja er meรฐ vรถru, vinsamlegast hafiรฐ samband viรฐย info@agzu.isย
Vรถrur frรก vefsรญรฐu Agzu er hรฆgt aรฐ skila innan viรฐย 14 daga, fyrir fulla endurgreiรฐslu. Einungis er endurgreitt samkvรฆmt strimli, รณhรกรฐ sendingarkostnaรฐi.ย ย
รkveรฐnum vรถrum er ekki hรฆgt aรฐ skila - vรถrur fyrir persรณnulega umรถnnun, t.d. sรกpur og skartgripi.ย ย
Vรถrur รก รบtsรถlu er ekki hรฆgt aรฐ skila nรฉ skipta.ย ย
Einungis er hรฆgt aรฐ skila vรถrum ef รพรฆr eru enn รญ รณskemmdum umbรบรฐum. Varan รพarf aรฐ vera รณnotuรฐ, รญ fullkomnu รกstandi, annars verรฐur skil ekki samรพykkt. Ef bรบiรฐ er aรฐ opna umbรบรฐir er ekki hรฆgt aรฐ skila vรถru. Nauรฐsynlegt er aรฐ sรฝna kvittun eรฐu pรถnntunarnรบmer. Eftir skil gรฆti tekiรฐ allt aรฐ 10 daga aรฐ fรก fulla endurgreiรฐslu. Ef greitt var meรฐ debetkorti eรฐa kreditkorti verรฐur endurgreitt inn รก รพau kort.ย ย
Gallaรฐar vรถrurย
Ef vara er gรถlluรฐ er hรฆgt aรฐ skipta henni รบt fyrir nรฝja eรฐa svipaรฐa vรถru, eรฐa fรก fulla endurgreiรฐslu. Viรฐskiptavinur verรฐur aรฐ senda vรถruna til baka, til aรฐ fรก nรฝja, og allur sendingarkostnaรฐur verรฐur greiddur af Agzu.ย ย
Vinsamlegast hafiรฐ samband viรฐ info@agzu.is varรฐandi gallaรฐar vรถrur.ย ย
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Returns
If for any reason you are not satisfied with theย products purchased please contact us via the email address:ย info@agzu.is
Products in the online store can be returned or exchanged 14 days,ย after the purchase date, for a full refund. The return of a product is based on its original price according to the receipt.ย Shipping costs are non-refundable.ย
Certain types of items cannot be returned - personal care goods (such as soap products) andย jewelry.
Sale items can not be exchanged or returned.
The product can only be returned or replaced if it is in the original undamaged packaging. The product must be unused, in perfect condition otherwise it will not be accepted.
All unsealed products cannot be returned.
You must include a copy of your receipt or invoice number.
After receiving your return, it might take up to 10 daysย to receive your refund.
If the product was paid for with a debit card or credit card, only the same card will be refunded.
Faulty product
In the event of a defect in the product, customers can get a new or similar product instead. The defective product can be refunded if requested. The customer must send back the defective product to the store if requested, subsequently, the new product will be sent. We pay for all shipping costs in question.
Please contact us at info@agzu.isย with an explanation of product defects.
ย
Worldwide shipping returns
If for any reason you are not satisfied with theย products purchased please contact us via the email address:ย info@agzu.is
Products in the online store can be returned 30 days,ย after the purchase date, for a full refund. The return of a product is based on its original price according to the receipt.ย Shipping costs are non-refundable.ย Customer needs to cover the postage and any relevant duty costs.
You can use any postal service for the return.
Recommended marking the parcel as 'returned goods' to avoid being charged any duties.
Certain types of items cannot be returned - personal care goods (such as soap products) andย jewelry.
Sale items can not be exchanged or returned.
The product can only be returned or replaced if it is in the original undamaged packaging. The product must be unused, in perfect condition otherwise it will not be accepted.
All unsealed products cannot be returned.
You must include a copy of your receipt or invoice number.
After receiving your return, it might takeย up to 10 daysย to receive your refund.
If the product was paid for with a debit card or credit card, only the same card will be refunded.
Faulty product
In the event of a defect in the product, customers can get a new or similar product instead. The defective product can be refunded if requested. The customer must send back the defective product to the store if requested, subsequently, the new product will be sent. We pay for all shipping costs in question.
Please contact us atย info@agzu.isย with an explanation of product defects.